This hotel features nicely styled units that offer beautiful garden views.

All the staff members are attentive and superfriendly. Make sure to get twin room with the gorgeous lush, garden view, as example.

This place is absolutely gorgeous and the staff are exceptionally kind! The units are incredible, gorgeous with garden view, a perfect shower and the gorgeous lush. Overall delicious food, plus there is Symposium close by.

I enjoyed my stay at this hotel, where my room was beautifully decorated and included a work desk, tea and coffee making facilities, and a flat-screen TV with cable channels.

The room was large here with the gorgeous lush, garden view onto the gorgeous lush. The staff was helpful and friendly throughout our stay. The location was absolutely perfect for walking around Mesoamerican Museum of Jade...

Great and awesome setting, I didn't want to leave.

booked a room with a perfect shower. location: the hotel was close enough to a lot od restaurants and bars, city center, and bars.

I thoroughly enjoyed my 2-night stay. My double room was beautifully decorated and offered a lovely garden view. the location was fantastic, conveniently situated near a variety of restaurants and bars.

The room had a nice garden view, and it was conveniently located near La Merced Church.

Helpful staff gave great tips about the area. the location was super convenient, just a short 10-minute walk from La Merced Church. 🗺️

The coffee machine and bedding were amazing. The location was perfect, right in the historic area and yet still quiet. The garden was stunning and peaceful, a great place to relax after a day out.

The wifi in the room barely worked, it was frustrating to have to sit out on the balcony to use it. The staff made us feel uncomfortable, like we weren't good enough clients.

The place was absolutely gorgeous, the staff were super nice. Plus, the location was fantastic and only a short 10-15 minute walk from a well-known church. 🌟

Our room was beautifully decorated with attention to small details, creating a unique and charming atmosphere. The hotel's garden was a great place to relax and enjoy our morning coffee. The location was perfect, right in the heart of the city with plenty of restaurants and bars nearby. The free and safe parking space provided was a huge convenience. we had an almost perfect stay at Collection O Casa De Familia.

Our room lacked proper soundproofing as it was connected to other rooms without a barrier under the roof. This resulted in us being able to hear noises from neighboring rooms, including the cleaning lady pouring water and guests playing music early in the morning.

Luxurious rooms, great staff, unbeatable location, beautiful gardens and common areas, high-quality amenities.

Don't have any issues at all.

I had an amazing stay at this hotel! The attention to detail was impeccable, from the luxurious furnishings to the heavenly bed. The staff went above and beyond to make me feel at home, and their attentive service truly made a difference. The hotel's location was perfect for exploring the central streets, and the stunning building and garden added to its charm. I absolutely loved my room with a perfect shower and garden view. The basic amenities were top-notch, and the breakfast was delicious.

Everything was perfect, couldn't ask for more.

This beautiful hotel offers a peaceful and elegant atmosphere in the heart of the historic district. Enjoy a morning coffee on your balcony, overlooking the gardens. The staff is very accommodating, offering a tour of the hotel upon arrival and providing exceptional service throughout your stay. Rooms are luxurious, with comfortable beds and modern bathrooms featuring good water pressure. Breakfast is delicious, and the restaurant, although separate, offers excellent service. An unbeatable location just blocks from the main square and a quiet reprieve in the midst of San Cristobal de las Casas.

Parking might be limited, but who needs a car when exploring the walkable city of San Cristobal de las Casas?